Booking terms

These terms apply to booking MULTIBOOM services: organised parties, animators, show programmes, masterclasses, decor and parties in our cafe. By sending a request you agree to these terms.

Request and preferred time

The form on this website sends a request with your preferred date and time. A request is not yet a booking: the time you choose is our starting point and we do our best to keep it.

Confirmation by phone

When we receive your request, our manager calls you, usually within 15 minutes during working hours. On the call we agree the programme, venue, number of guests, time and price. The booking is final only after this phone confirmation.

Price and payment

The price is calculated individually depending on the programme, characters, shows, duration and venue, and is given to you when we confirm. Our manager explains whether a deposit is needed and how to pay when confirming the booking.

Changes and cancellation

• You can move the date or time free of charge if you tell us at least 48 hours in advance and the new time is available.
• If you cancel, please let us know as early as possible. If a deposit was paid, its refund terms are agreed at confirmation.
• If we cannot hold the event for reasons on our side, we offer another date or refund your payment in full.

Starting on time

Our team arrives a little before the agreed time. If the party starts late because of the guests or the venue, the programme may be shortened so as not to disrupt later bookings, or extended if time allows.

Safety

• Parents or organisers are responsible for the children during the party.
• The space and power socket needed for a show must be ready in advance (requirements are listed on each show page).
• The presenter may stop a show if conditions are unsafe.

Cafe rules

• Halls are booked for the agreed hours.
• You may bring your own cake; other food and drinks come from our menu.
• Please agree confetti and any decor with open flames in advance.
• Smoking is not allowed in the cafe.

Photos and videos

We publish photos and videos from an event on our website and social media only with the parents’ consent.

Contact

Questions? Call +374 41 408 408 or message us on WhatsApp or Viber. Address: 19 Pushkin St, Yerevan.